What We Collect and Why
When you register, we collect the details you submit — name, contact information, and the payment method you choose to fund your account. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount; we do not store your mobile wallet PIN
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or full wallet credentials. We collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual login activity. We may also collect location signals at the region level to verify that access is permitted
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under local law in your eligible region. This data is used strictly to operate your account, process withdrawals, and respond to support requests. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as
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required by applicable financial regulations, while session logs are cleared on a rolling basis. You can request a copy of the data we hold on your account by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.